SIEORA PORTFOLIO'S
YNT Supply Chain

How YNT Supply Chain Eliminated Packing Disputes with TentoVision AI-Powered Surveillance

Scaling e-commerce fulfilment for Flipkart and Amazon orders, with dozens of packing counters dispatching parcels every day — and no proof of what went into each box.

AI Smart VMSE-CommerceTentoVision
YNT fulfilment warehouse packing floor
The Hidden Problem

Manual Packing Verification Fails at E-Commerce Fulfilment Scale

  • ! YNT was scaling its e-commerce fulfilment operations — handling Flipkart and Amazon orders — with dozens of packing counters dispatching parcels every single day.
  • ! Orders packed at counters without any video proof of contents.
  • ! Customer complaints and cancellations impossible to retract or verify.
  • ! No way to search what was actually packed against an order number.
Packing accuracy at this scale cannot be left to manual checks
Packing counters with no video proof

The reality of manual packing verification

TentoVision Deployment

The Game Changer — AI-Powered Packing Verification

To enforce packing accuracy across every counter at scale, YNT deployed TentoVision's AI Smart VMS, which included:

AWB-linked video capture

Order reference tagging

Searchable footage history

Role-based access control

Centralized packing dashboard

Centralized packing dashboard showing searchable order history

Centralized packing dashboard — searchable order history

AWB-linked video capture at the packing counter

AWB-linked video capture at the counter

How it worked in real life

Before, During & After

From uncontrolled dispute risk to searchable packing proof — how verification was enforced across every counter, simultaneously.

Before — manual packing with no video proof
Before

Manual Packing

  • No video proof of what was packed
  • Complaints & cancellations unverifiable
  • No way to trace what went in a box
  • Uncontrolled dispute risk across the floor
During — AWB verification enforced at every counter
During

Verification Enforced

  • Operator enters the order's AWB reference
  • Recording starts before packing begins
  • Every counter monitored simultaneously
  • No manual supervision gaps
After — searchable packing proof linked to each order
After

Searchable Proof

  • Each parcel stored as video linked to its order
  • Footage captured in real time
  • Instant dispute resolution by order number
  • Full packing proof, always available
The real difference

Manual Packing vs TentoVision AI Surveillance

A feature-by-feature breakdown of why passive, human-dependent packing fails — and what always-on AI verification changes.

Before: Manual Packing
  • No video proof of what was packed per order
  • Complaints & cancellations impossible to verify
  • No searchable record of past packing activity
  • No control over who views packing records
  • Passive, human-dependent — fails across counters
After: TentoVision AI
  • Every order recorded & stored against its AWB number
  • Footage retrieved instantly by order reference
  • Live searchable footage history on the dashboard
  • Role-based access — users see only permitted data
  • AI-powered, always-on — every shift, every moment
Results that speak for themselves

Operational Impact

Clear, measurable improvements driven by smart technology across every fulfilment counter.

Packing Disputes Resolved

Footage retrieved instantly by order number

Orders Recorded in Real Time

Video capture triggered at every counter

Order History Always Searchable

Full packing proof across all counters

Audit & Compliance Ready

Meets customer, insurance & audit standards

Why decision makers trust TentoVision

Built for Proof, Control & Compliance

AWB-linked video capture
Order reference tagging
Searchable footage history
Role-based access control
Centralized packing dashboard
Real-time mobile alerts
Compliance & audit ready
Client testimonial
Managing thousands of e-commerce parcels daily was a verification challenge we couldn't solve manually. TentoVision's AI system stores packing proof in real time — before complaints become disputes.
Head of OperationsYNT Supply Chain
★★★★★